Complete Bank/Hospital Wireless Web Based Queue Management System

Tonsincs queuing systems have over ten years experience in profesional manufacture, having a lot queuing system slution selct for the cost or the application requirement.

  we have wire or wireless system on RF433. system running on Net queuing slution,with TCP/IP ticket dispenser and led display,call pad ,number also can be displayed on  lcd monitor go wih multimedia .tonsincs2008 queue management software can provide queuing report.casher performance

  Making queue number by phone ,MSG,or internet. clients can be notice by send MSG by cellphone module also is one option.

Hardware:

1.Touch screen Ticket Kiosk (KY112A)

Specifications: 

    *Free Standing modern cold steel cabinet

    *17 inch SAMSUNG TFT LCD Display 

    *17" SAW touch screen

   *EPSON 80 mm Thermal printer with auto cutter

   *Embedded computer

    Configuration

  (Processor & hardware):

   Intel Atom 1.8GHZ processor

   2G DDR2 Memory Card

   32G SSD or 320G HDD(Optional)

   The communication controller is put in to the cabinet for convenience

  *Support for 1-64 services, unlimited Counter Display, and unlimited Keypad by Multiple control system

  *Interface and language and ticket format can be customized by customers

  *Multilanguage Voice calling, and you can add logo or edit some other information on the ticket, like time, waiting people, and the Ticket number 

2.Wireless Call pad QYK19

Specifications:

1. Liquid crystal display, which can display as 6-digit, four digit display for Ticket Number, two digit display for waiting person
2. 5VDC power supply can be directly connected

             3. With 19 Function Keys on the Panel, can realize the function of “Call”, “Recall”, “Transfer” ”Special Call” “Clear” and etc.

3.Double Color digital display screen 

Specification:

*4-inch digital display screen, RS485 port

*wireless 6 Digits bright light tube LED

*Display: 2 digits for display counter number, 4digits for display ticket number 

*Counter display screen for Queue System ,calling after connected to the call pad and displaying ticket number

features
*Wall mounted, desk fixed orsuspended from the ceiling
*Displays the ticket number to be served
*Activated when the service representative hits the next button
*When the counter is inactive, CDU displays PAUSE or any other customiz message

4.Customer Comment Terminal(Optional)

Specification:

*Four button and represent four service level,such as" Very Good","Good","Common",and "Bad".However the level can be customized and designed by your own requirement and the level name can be editable.

Other Parts:

1.Wireless Module:Used for communication between systems

2.Communication controller:Communication controller     Convert the Signal RS232←→RS485

Software:

*Queue Management System Software:Application:Queue Management,Statistical reports(Queue and Customner Feedback report),SQL database

*Unicode Multilanguage version software:Function:Can realize multilanguage calling and Multilanguage translation