custom brass cnc machining singer industrial sewing machine parts made in China Quality Choice

Q: How can I get product samples?
A: Before we produce the sample, we need to discuss all the product details with our customer. We want to make sure we are 100% understand the design and details of client's requirement. Thus, a clear drawing will be very helpful. If you don't have a drawing, you can send us a relative picture or just tell us the dimensions, material, etc.

Q: How can I get a tracking number of my order that has been shipped?
A: Whenever your order is shipped, a shipping advise will be sent to you the same day with all the information concerning this shipment as well as the tracking number.

Q: Are you a factory or a trading company?
A: We are a factory located in Dongguan city, China. Our business model is direct sales.
Here is the address of our factory: #12 Yinkeng Road, Shangyuan District, Qingxi Town, Dongguan city, Guangdong province, China. You are very welcome to visit our factory.

Q: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
A: Our reputation among customers and their satisfaction are the main reasons for our success. The official production will begin only after you confirm our samples. What's more? We will make sure the products 100% inspected by our QA team. If the product does not meet your requirement, we can provide immediate refund or immediate remakes at no extra cost to you.

Q: What is the minimum order quantity(MOQ)?
A: For a normal small product,  the order quantity is 1000 pieces，the more you order, the cheaper price you will get.