led string light with snow house warm white indoor use

No.2 Chuanjin Road, Shangjie Village, 

Dongcheng Town, Taizhou, 

Zhejiang Province, China (Mainland)

Contact: Hannah

                   +86 0576 85903803

Q1. Can I have a sample order for LED light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs about 1 month , depends on order quantity

Q3. Do you have any MOQ limit for LED light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for LED light?

A: Firstly let us know your requirements ( product details ).
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples .
After then we arrange the production.

Q6. Is it OK to print my logo on LED light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less .
Secondly, during the guarantee period, we will send new lights with new order for small quantity. 

For defective batch products, we will repair them and resend them to you or we can discuss the solution                   

including re-call according to real situation.